As we navigate changes to our everyday lives as a result of COVID-19, know that your health remains our priority. Our commitment to high-quality care has never been more important, and our doctors and therapists are here to address your care needs and provide guidance from wherever you may be. Despite the disruption, stress, and anxiety you may be experiencing, know that we are here for you if you need us.
Your provider will determine if you should be tested or not based on your symptoms, exposure to someone who has been confirmed with COVID-19, or if you have recently traveled to affected regions or live in regions where it’s prevalent. While testing capacity is expanding, local diagnostic testing availability varies by community. Many labs and testing sites continue to prioritize patients with the greatest risk of COVID‐19 complications or greatest risk of spreading to others.
Our doctor-recommended tips to stay well in public
✓ Continue social distancing
People still have COVID-19 and can pass the virus on so it’s best to keep practicing the 6 feet distance rule.
✓ Wear a cloth face mask when going out
It’s important to wear a mask especially if you’re in a situation where remaining 6 feet apart may be challenging since many people can carry the virus without symptoms.
✓ Wash your hands
Washing hands about 10x per day for 20 seconds has shown to be very effective in reducing the spread in similar viral diseases like SARS (a virus in the coronavirus family).
✓ Seek medical attention if you think you have COVID-19
Using virtual care will allow you to seek care early on from the comfort of your home and prevent the spread of COVID-19. Please stay home if you get sick or don’t feel well.
We're here to support you
If you think you have coronavirus:
1. Contact us. We will advise you on what to do next. See our frequently asked questions below for how we handle COVID-19 evaluations.
2. Call ahead before going in person to any doctor’s office.
3. Don’t go to your local emergency room for COVID-19 testing. The ER is only for those who need the most critical care.
If you have questions about COVID-19, review the frequently asked questions below.
For the fastest support, we encourage you to download the mobile app or use our website to request a doctor visit.
Before your first visit, you will need to set up your account and provide a brief medical history. This will accelerate your request and help our doctors prep for your call. You can set up your account through the app or web.